Shipping and Returns
In our high fashion section and for products hand tailored, returns are not accepted. We refuse returns of jewelry and other accesories for reasons of hygiene.
We don't accept returns of products made to order or made to your measurements. We don't accept returns of accesories for reasons of hygiene.
The return fees are billed to the client.
In the case of a purchase through our website, and if you desire to change its size or color please contact us at firstname.lastname@example.org . This change will be considered as binding and will generate a new bill, therefore invalidating the previous one.
Clients can return their product within a time frame of 7 to 15 days depending on the brand policy(read their respective policies)from the date of purchase, in which case the transaction will be canceled and the company will refund de amount of the transaction after the reception of the returned product. Accesories can't be refunded for reasons of hygiene.
To be elegible for your refund, you must comply with the following conditions:
Product must come in its original packaging: Boxes, bags and tags.
No marks of usage of any type
Fulfil all the the specifics previously mentioned.
Respect the conditions asked by the brand:
Brands that don't accept returns: of their products: Acus Complementos, Alice & Blair, BCN Hanami, Bombay Sunset, Daixa Somed, Debona, Elenitos, EME Jewels, Joliet Joyas, KOA, Lavani, Li Jewels, Marcela and Co, Welowe, Lauren Lynn London complementos, Mut Madrid, Myriam Moreno, Nicola Finetti, Nuribel y Nuribel Couture (bajo pedido).
Brands with specific return conditions: In all cases the refund must be initiated by the client, and will be vetted for the responsability of the product incombs to the client until its return to the brand.
Alenia, Magadán: Purchases can be refunded during 10 days after the day of the purchase.
Altezza, Auguro Sempre, Fátima Angulo, P&Roses: All returns and modification must be done within 7 days after the reception date.
Ana Polo Shoes: In case of deffect you have a period of 15 days from the reception of your order to initiate the return or the modification of your product.
Apricity, Hupit: You have 15 days after receiving the order to return your product(it must get back to us within this period) .
Auguro Sempre: A 7 day period to return the product after the reception. Returns are not available for tailored and modified products.
Cayro Woman, Lamusa Woman, Gatsbylady London, Kiyonna:30 days since the reception of the order, you need to send it back via registered mail, the products are the responsability of the client until they reach us.
Closet London: In case of insatisfaction, you dispose of 28 days to return the product.
Arimoka, Coco Veve, Crazy London, Revie London, Zibi London, Angela Valentine Handbags, Leandra, Sarvin, MAUI, Meryfor, Milazzo, TEZ Originals, Vestidissima: 14 days since the reception of the product.
Hinsomnia After you receive the product you have 48 h to ask to return the product. Passed this period, passed this perios you still have the option to make modification during a period of 15 days from the day of reception.
Lauren Lynn London: Accesories and tailored or made to order products can't be returned.
The remaining brands offer a 15 days return period for normal products and a 7 days period for discounted products, including products paid with a promotional code or any type of special offer.
Lamatte: In case of insatisfaction you can return your product within the 2 days following the reception date.
Luisa Monzón: During the 3 days following the reception of the product.
Mordisco de Mujer: The span for all products is 7 days starting the day of reception, and for outlet products 3 working days.
nuribel.In case of promotion or discount the return time is of 3 working days. In the case of returning a discounted product the shipping cost will be deduced of the money returned to the client(7€). The products realised on order or tailored specificaly can't be returned.